AI email built for property management
Turn maintenance requests, rent questions, and showing inquiries into ready-to-send replies, grounded in your leases, policies, and vendor list, right inside Gmail and Outlook.
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Hi, I had a quick question and was hoping you could help me out…
Grounded in your docs · written for property management teams
Repetitive email, handled for property managers
Property managers run the whole building from the inbox: a leaking dishwasher at unit 4B, a prospect asking to see the two-bedroom, a resident who wants to know why rent went up, a vendor confirming a Tuesday visit. The answers already live in your leases, policies, and vendor list. InboxPilot reads each email, pulls the right context, and drafts an accurate reply in your voice, so residents and prospects hear back in minutes and nothing falls through between properties.
The inbox pressure property management teams feel
Your team handles the same high-volume questions every day. InboxPilot takes that layer off their plate so they focus on the work that needs a person.
Maintenance requests never stop
Every leak, lockout, and broken appliance lands in the inbox at once, and each one needs triage, a vendor, and a reply before anyone is happy.
Prospects tour with whoever replies first
A renter emails five listings at the same time, and the showing goes to the manager who answers fast with times, not the one who replies tomorrow.
The same rent and lease questions, all day
Payment dates, late fees, renewal terms, and pet policy repeat across every property, pulling managers off the work that actually needs them.
How InboxPilot helps property management teams
Instant maintenance triage
Reads each request, drafts an acknowledgement with the next step, and can dispatch the right vendor from your list.
Faster leasing replies
Answers availability, pricing, and pet-policy questions and offers showing times, so prospects book with you first.
Grounded in your leases
Rent, late-fee, renewal, and policy answers come straight from your lease terms and house rules, not a generic guess.
Nothing slips between properties
Every thread is triaged, labeled, and tracked, so a request at one building never gets lost behind another.
After-hours coverage
Drafts and acknowledgements keep going overnight and on weekends, so residents are not left waiting until Monday.
You approve before it sends
Drafts wait for review, and anything sensitive, like an eviction or a deposit dispute, is flagged for a person instead of answered automatically.
What property management teams automate with InboxPilot
Maintenance intake & dispatch
Acknowledge the request, capture the details, and route it to the right vendor or on-call tech automatically.
Leasing & showing inquiries
Answer availability and pricing questions and offer times, so prospects tour before they book elsewhere.
Rent & policy questions
Reply to payment, late-fee, renewal, and pet-policy questions grounded in the actual lease.
Lease renewals & move-out
Draft renewal offers and move-out instructions on schedule so nothing waits on a manual email.
Turn a sentence into automated actions
Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own. No flowcharts, no rules engine.
- Acknowledge the resident
- Dispatch the right vendor
- Confirm the visit window
“We manage 600 units and the inbox used to be the bottleneck. Now maintenance requests get acknowledged and dispatched in minutes, prospects get showing times the same hour, and my team stopped living in their inbox.”
Marcus Reed
Director of Operations, property management firm
Property management: frequently asked questions
The repetitive layer: maintenance requests, leasing and showing inquiries, rent and payment questions, late-fee and policy questions, renewals, and move-out instructions. It drafts each reply from your leases, policies, and vendor list, so residents and prospects get a fast, accurate answer.
Start with the emails you're tired of.
Connect Gmail or Outlook, point InboxPilot at a few documents, and see your first drafts today.
No credit card. Nothing sends without your approval.
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