Auto-labeling

Labels applied the moment
an email lands

InboxPilot reads each message in context and applies the right labels automatically, keeping your shared inbox organized without a single filter rule to maintain.

Keeps your labels ยท Works in Gmail & Outlook

SC
Sarah ChenCharged twice for order #4821
Auto-labeledBillingRefundVIP

Applied on arrival ยท no rules needed

Trusted by support teams at

Problem

Manual tagging never keeps up

Filters break, agents forget to tag, and reporting drifts out of date. An inbox that's only half-labeled is one nobody trusts.

Filters fall behind

Every new product, plan, or phrasing means another rule, until the filter list is impossible to maintain.

Inconsistent tagging

Different agents label the same thread differently, so categories stop meaning anything across the team.

Time lost organizing

Manually sorting and tagging threads is dead time that should be spent answering customers.

Unreliable reporting

Half-labeled inboxes produce numbers leadership can't trust, hiding what's really driving ticket volume.

Solution

Consistent labels, applied automatically

InboxPilot understands what each email is about and tags it the way your best agent would: instantly, on every thread, every time.

Context-aware tags

Labels reflect what the email actually means, not which keyword it happens to contain.

Use your taxonomy

Applies your existing labels and folders, so there's no need to reinvent your system.

Multi-label support

A thread can be Billing + VIP + Refund at once when that's what it really is.

Instant on arrival

Every message is labeled the moment it lands, before an agent even opens it.

Adapts over time

As your products and language change, labeling keeps up without rule edits.

Clean analytics

Fully and consistently labeled inboxes mean reporting you can finally trust.

How it works

How auto-labeling works

Read

Understands the message

InboxPilot reads the email and thread context to grasp the topic, intent, and customer, not just keywords.

Prioritized queue
SC
Sarah ChenRefund for order #4821
Urgent
MG
Maria GomezQuestion about the Pro plan
Sales
JO
James OkoroReset my password
FAQ
AT
Alex TurnerThinking of cancelling
Churn risk
Match

Maps it to your labels

It picks the right labels from your existing taxonomy, applying multiple when a thread spans categories.

SC
Sarah ChenCharged twice for order #4821
Auto-labeledBillingRefundVIP

Applied on arrival ยท no rules needed

Apply

Tags it instantly

Labels are applied the moment the email arrives, so your queue is organized before anyone opens it.

โœฆGrounded answerVerified

A full refund for the duplicate charge has been issued, and it returns to your card within 5-7 business days.

  • Refund policy ยท help center
  • Order #4821 ยท thread context
  • Tone ยท 1,200 past replies
Learn

Improves with your inbox

Correct a label once and InboxPilot adapts. No rule to rewrite, no filter to maintain.

SCSarah Chen ยท Refund #4821

Hi Sarah, I'm sorry about the duplicate charge. I've initiated a full refund, and you should see it within 5-7 business days.

Approve & sendEdit

Plugs directly into your support inbox

Connect Gmail or Outlook shared inboxes in one click. InboxPilot works right where your agents already do.

Gmail
+
InboxPilot
+
Outlook

Organization that runs itself

Your existing labels

Works with the labels and folders you already use in Gmail and Outlook.

Multi-label tagging

Applies every label that fits, so threads are never forced into one bucket.

Context over keywords

Understands meaning, so 'it broke again' is tagged a bug, not ignored.

Adjustable rules

Nudge how categories are applied without building brittle filter trees.

Reporting-ready data

Consistent tags power dashboards leadership can actually rely on.

Private & secure

SOC 2 Type II, encrypted, and never used to train shared AI models.

7-day free trial ยท Set up in 30 seconds

What support teams are saying

โ€œOur inbox is fully labeled for the first time ever, and we deleted dozens of Gmail filters to get there.โ€

Hannah Lee

Support Team Lead

โ€œReporting finally matches reality. Every ticket is categorized the same way, so our volume trends are actually usable.โ€

Marcus Bell

Director of Customer Success

โ€œIt tags multi-topic threads correctly, like Billing and VIP at the same time, which our old rules could never do.โ€

Priya Nair

Support Operations Lead

Auto-labeling FAQ

Yes. InboxPilot applies the labels and folders you already have in Gmail and Outlook, so you don't have to rebuild your taxonomy.

Don't dread tomorrow's inbox. Put it on autopilot with InboxPilot.

Connect Gmail or Outlook and InboxPilot starts triaging and drafting in minutes.

No credit card required