InboxPilot reads each message in context and applies the right labels automatically, keeping your shared inbox organized without a single filter rule to maintain.
Keeps your labels ยท Works in Gmail & Outlook
Applied on arrival ยท no rules needed
Trusted by support teams at
Filters break, agents forget to tag, and reporting drifts out of date. An inbox that's only half-labeled is one nobody trusts.
Every new product, plan, or phrasing means another rule, until the filter list is impossible to maintain.
Different agents label the same thread differently, so categories stop meaning anything across the team.
Manually sorting and tagging threads is dead time that should be spent answering customers.
Half-labeled inboxes produce numbers leadership can't trust, hiding what's really driving ticket volume.
InboxPilot understands what each email is about and tags it the way your best agent would: instantly, on every thread, every time.
Labels reflect what the email actually means, not which keyword it happens to contain.
Applies your existing labels and folders, so there's no need to reinvent your system.
A thread can be Billing + VIP + Refund at once when that's what it really is.
Every message is labeled the moment it lands, before an agent even opens it.
As your products and language change, labeling keeps up without rule edits.
Fully and consistently labeled inboxes mean reporting you can finally trust.
InboxPilot reads the email and thread context to grasp the topic, intent, and customer, not just keywords.
It picks the right labels from your existing taxonomy, applying multiple when a thread spans categories.
Applied on arrival ยท no rules needed
Labels are applied the moment the email arrives, so your queue is organized before anyone opens it.
A full refund for the duplicate charge has been issued, and it returns to your card within 5-7 business days.
Correct a label once and InboxPilot adapts. No rule to rewrite, no filter to maintain.
Hi Sarah, I'm sorry about the duplicate charge. I've initiated a full refund, and you should see it within 5-7 business days.
Connect Gmail or Outlook shared inboxes in one click. InboxPilot works right where your agents already do.

Works with the labels and folders you already use in Gmail and Outlook.
Applies every label that fits, so threads are never forced into one bucket.
Understands meaning, so 'it broke again' is tagged a bug, not ignored.
Nudge how categories are applied without building brittle filter trees.
Consistent tags power dashboards leadership can actually rely on.
SOC 2 Type II, encrypted, and never used to train shared AI models.
7-day free trial ยท Set up in 30 seconds
โOur inbox is fully labeled for the first time ever, and we deleted dozens of Gmail filters to get there.โ
Hannah Lee
Support Team Lead
โReporting finally matches reality. Every ticket is categorized the same way, so our volume trends are actually usable.โ
Marcus Bell
Director of Customer Success
โIt tags multi-topic threads correctly, like Billing and VIP at the same time, which our old rules could never do.โ
Priya Nair
Support Operations Lead
Yes. InboxPilot applies the labels and folders you already have in Gmail and Outlook, so you don't have to rebuild your taxonomy.
Connect Gmail or Outlook and InboxPilot starts triaging and drafting in minutes.
No credit card required
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