AI email automation that answers from your own data.

Drafts every reply in Gmail or Outlook from your documents and connected tools. You review and send.

InboxPilot drafting an email reply inside Gmail

Works inside Gmail and Outlook, with the tools you already use

Gmail
Outlook
Slack
Shopify
Notion
Google Sheets
Pipedrive
Zendesk
Webhooks
Gmail
Outlook
Slack
Shopify
Notion
Google Sheets
Pipedrive
Zendesk
Webhooks

Answers the requests your inbox gets, quotes, order status and documents

Build a workflow once, it runs on every email after

Building a multi-step rule in InboxPilot: a payment status trigger branching into the actions that reply and resolve the thread

Some emails need a rule, not just a reply

Each request goes to the right place

Branch on sender, topic or urgency. Routine requests get answered. The rest go to a named person.

A routing rule branching two ways: standard customers get a reply from Autopilot, VIP customers are assigned to a named teammate
Inbox
StatusFromRequest
  • NewPriya RamanQuote request Can you price 200 units delivered to Lyon?
  • DraftedTom WhelanOrder status Has order #5512 shipped yet?
  • WaitingAna FerreiraDocument request Sending the signed form over shortly.
  • DraftedMarcus BellCOI request We need the certificate before Friday.
  • NewKenji SatoBooking request Anything open on the 14th?
  • SentDana WhitfieldPurchase order PO 4471 attached for approval.

Answers from your own material, docs, your website and the tools you connect

Shopify
Notion
Docs & PDFs
Pipedrive
Your website
Email templates
InboxPilotAI Draft by InboxPilotWriting

Hi Sarah,

So sorry your order arrived damaged. I’ve approved your $24.99 refund. It’ll be back within 3-5 business days.

Send replyWorks insideGmailOutlook

Connect once. Drafts start within minutes.

Instructions
You answer for the support team at Acme. Keep replies short and friendly. Quote prices from the 2026 price list only. If the order number is missing, ask for it before anything else.
Signature
Best regards,
Maya, Acme Support
Knowledge
  • Notion
  • Shopify
  • Price list 2026.pdf
Inboxes and channels
  • support@acme.co
  • orders@acme.co
  • #support
Guardrails
Never promise a delivery date we do not have. Refunds over $100 go to a person. Do not comment on other suppliers. If the customer is upset, hand the thread over.
Steps
  1. 1.Find the order or the quote.
  2. 2.Answer from the price list or the policy.
  3. 3.Not sure? Hand it to a person.

Your email is not training data

SOC 2 Type II certified
GDPR compliant

Your data stays yours

Never used to train public models.

Encrypted end to end

At rest and in transit.

Scoped access

Only the data it needs, nothing more.

SOC 2 Type II certified. GDPR compliant.
Learn more

Every reply, drafted from your data.

Start free