Drowning in support emails? Let InboxPilot handle them
InboxPilot triages, labels, and drafts replies in your voice, all powered by your own docs, templates, and website. Review and send in seconds.
One AI, every source
Every source, one perfect draft
InboxPilot pulls context from your inbox, your tools, and your docs, then writes a ready-to-send reply in your voice.
Docs & PDFs
Your website
Email templates
AI Draft by InboxPilotWritingHi Sarah,
So sorry your order arrived damaged. I’ve approved your $24.99 refund. It’ll be back within 3-5 business days.
Send replyWorks inside
Loved by support teams
InboxPilot drafts nearly every reply before you even open the ticket, cutting first-response time from hours to minutes, so your team can finally get ahead of the inbox.
Features
Three ways InboxPilot puts your inbox on autopilot: grounded in your data, driven by plain English, and always organized.
Draft from your data sources
InboxPilot grounds every reply in your own knowledge (your website, PDFs, help docs, and FAQs), so answers are accurate, on-brand, and ready to send.
Turn sentences into email workflows
Describe what should happen in plain English, like “label refunds and draft an apology with the policy link,” and InboxPilot turns it into a repeatable workflow.
AI labeling & prioritization
Every incoming email is automatically labeled, sorted, and ranked by urgency, so your team always works the ticket that matters most first.
Workflows
Describe it in plain English. We build the workflow.
Describe your workflowPlain English
When a refund request comes in for a damaged order, check the order in Shopify, draft an apology with our refund policy, and label it Billing. If the customer doesn't reply within 3 days, send a follow-up.
Build workflow
TriggerNew email · refund request
AI DecisionReads the email & full context
Actions
- Check order in Shopify
- Draft reply with refund policy
ConditionCustomer replied within 3 days?
YesMark as resolved
NoSend the follow-up
How it works
From inbox to autopilot in four steps
Sources
GmailConnectedOutlookConnectedHelp docs & PDFsConnect
Add source
By the numbers
We give every inbox the instincts of your best support agent
Trained on millions of real support conversations and grounded in your own docs, InboxPilot handles the busywork so your team can focus on the customers who need them.
1M+Support emails triaged & drafted
98%Auto-labeling accuracy
5 minFrom connect to first draft
Integrations
Works with the tools you already use
Explore
Discover the InboxPilot platform
Triage, drafting, workflows, analytics, and your knowledge sources, all in one workspace, right inside the inbox your team already uses.
app.inboxpilot.com / inbox
All mail128
Billing21
Sales34
Account12
SC
Sarah ChenBilling
Refund for order #4821 Draft readyMG
Maria GomezSales
Question about the Pro plan Draft readyJO
James OkoroAccount
Can't log in to my account Draft readyTR
Tom ReyesSupport
Shipping delay on #5120Trusted by teams at
Security
Enterprise-grade security & privacy
We take security and compliance seriously. Your data stays yours, encrypted in transit and at rest. InboxPilot is SOC 2 Type II certified and GDPR compliant.
Your data stays yours
Your email is only accessible to your assistant and is never used to train public models.
Data encryption
All data is encrypted at rest and in transit using industry-standard algorithms.
Secure integrations
Scoped permissions mean InboxPilot only ever accesses the data it needs.
InboxPilot is committed to safeguarding your data.
Learn more Don't dread tomorrow's inbox. Put it on autopilot with InboxPilot.
Connect Gmail or Outlook and InboxPilot starts triaging and drafting in minutes.
No credit card required
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