AI email replies
AI email replies, written from your own data
Every incoming email gets a finished reply in Gmail or Outlook, drafted from your documents, website and past replies. Nothing sends until you approve it.
Marcus Hale9:41 AM
Shipping to Canada?
Do you ship the standing desk frame to Toronto, and roughly how long does it take? We'd need it before the 20th.
Looked up
- Shipping policy: Canada, 5 to 7 business days, $45 flat
Desk frame DF-2: 38 in stock
From:sales@northbench.coCc Bcc
Re: Shipping to Canada?
Hi Marcus,
Yes, we ship the DF-2 frame to Toronto. Canadian orders take 5 to 7 business days and shipping is a flat $45.
We have it in stock, so an order placed by the 11th arrives before the 20th.
HanaNorthbench
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Re: Shipping to Canada?Draft readyDrafted in the thread
Nothing to paste into a generator. The reply waits in the Gmail or Outlook thread it answers.
Shipping policy.pdfStock sheet: 38 left
Stock sheet: 38 leftFacts quoted, not guessed
Prices, policies and dates come from what you connected, so there are no blanks left for you.
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Features
Answers from your documents and website
Upload price lists, policies and guides, or add your website. The draft quotes the part that answers, so a refund question gets your actual refund window.
Answers from
- Returns policy.pdf30-day window, refunds in 5 to 10 days
- Price list 2026.pdfFrames, desktops and accessories
- Stock levelsGoogle Sheet, read when an email arrives
- northbench.coShipping, FAQ and product pages
Live facts from the tools you use
Stock in a Google Sheet, an order in Shopify, a deal in Pipedrive. They're looked up when the email arrives, so the answer is as current as the sheet.
Stock levelsSKUItemIn stockShips
DF-1Desk frame0Oct 12
DF-2Desk frame XL381-2 days
TP-4Oak desktop121-2 days
Used in the reply: DF-2 is in stock and ships in 1-2 days.
Written the way your team writes
Drafts take their length, greeting and tone from the replies already sent from that inbox. A team that writes two lines gets two lines back.
From your sent mail
- Hi Priya, all set, it ships Thursday. Hana
- Morning Tom! Yes, we can do 20. Invoice to follow. Hana
Hi Marcus, yes, we ship the DF-2 to Toronto: 5 to 7 business days, $45 flat. Order by the 11th and it's there before the 20th. Hana
New draft, same voice
Nothing sends until you approve it
Every draft waits for a person. On Growth and above, a workflow can send one kind of reply on its own while everything else stays in review.
Re: Shipping to Canada?
Hi Marcus, yes, we ship the DF-2 frame to Toronto. Canadian orders take 5 to 7 business days and shipping is a flat $45.
Waiting for youEditSend
- Shipping questionsReview
- Order confirmationsAuto-send
- Refund requestsReview
Build a workflow once, it runs on every email after
Write what should happen in one sentence. InboxPilot turns it into steps that run on every matching email.
Your instruction
“When a customer asks about shipping, check the shipping policy and stock sheet, draft the reply with the delivery time and cost, and leave it for approval.”
When
Incoming email asking about shipping or delivery
Checks
AI finds the destination, the item and the date the customer needs
Then
- Pull the rate and delivery time from the shipping policy
- Check stock in the connected Google Sheet
- Draft the reply in your tone and leave it in the inbox for approval