Turn a sentence into
automated email actions
Describe what should happen in plain English. InboxPilot triggers on the right emails, makes the call with AI, and runs every step, from replies and labels to routing and CRM updates, without a single rule to maintain.
No-code · Set up a workflow in under a minute
“When a customer asks for a refund, check the order, draft a reply, and label it Billing.”
Trusted by support teams at
Rule builders break. Your inbox doesn't wait.
Traditional automation makes you map every if/then by hand, then breaks the moment a customer phrases something differently. Support teams end up doing the routing, tagging, and follow-ups manually anyway.
Brittle if/then rules
Keyword filters miss intent. One new phrasing and the ticket slips past your carefully built rules into the wrong queue.
Hours wiring automations
Mapping triggers, conditions, and actions across tools eats days of setup, and leaves you with an ops backlog every time a process changes.
No real judgment
Rules can't tell an angry VIP from a routine question. They can't read a refund request and decide whether it qualifies.
Manual busywork remains
Agents still copy order numbers, apply labels, ping Slack, and update the CRM by hand on every repetitive thread.
Describe the outcome, and InboxPilot handles the steps
Write the workflow the way you'd explain it to a teammate. InboxPilot turns your sentence into a trigger, an AI decision, and a chain of actions that runs automatically on every matching email.
Plain-English setup
Type what should happen. No flowchart, no condition tree, no developer.
AI decisions, not keywords
InboxPilot reads intent and context to decide, instead of just matching a word.
Multi-step actions
Reply, label, route, escalate, and update tools in one automated chain.
Conditional branches
If the customer replies yes, do one thing; if no, do another, all automatically.
Human-in-the-loop
Hold any step for agent approval, or let trusted workflows run end to end.
Works with your stack
Trigger actions across Gmail, Outlook, Slack, your CRM, and any URL.
From a sentence to a running workflow
Write it in plain English
“When a customer asks about a refund, check the order, draft a reply, and label it Billing.” That sentence is the whole setup.
“When a customer asks for a refund, check the order, draft a reply, and label it Billing.”
Fires on the right emails
InboxPilot watches your inbox and recognizes matching threads by meaning, even when customers phrase it in new ways.
AI makes the call
It reads the thread, pulls context like order numbers, and decides which branch to take before acting.
A full refund for the duplicate charge has been issued, and it returns to your card within 5-7 business days.
- Refund policy · help center
- Order #4821 · thread context
- Tone · 1,200 past replies
Runs every step automatically
Drafts the reply, applies labels, routes or escalates, and updates your connected tools, with approval where you want it.
Hi Sarah, I'm sorry about the duplicate charge. I've initiated a full refund, and you should see it within 5-7 business days.
Plugs directly into your support inbox
Connect Gmail or Outlook shared inboxes in one click. InboxPilot works right where your agents already do.
Built for real support automation
Intent-based triggers
Fire on what the customer means, not a fragile list of keywords or subjects.
Conditional logic
Branch on the AI's decision so each workflow handles yes/no and edge cases.
Cross-tool actions
Reply, label, route, notify Slack, and POST to any URL in a single run.
Approval gates
Require a human to review sensitive steps before anything is sent or changed.
Reusable templates
Start from common support playbooks like refunds, escalations, and follow-ups, then tweak.
Run history
See every workflow run, what it decided, and what it did, with a full audit trail.
7-day free trial · Set up in 30 seconds
What support teams are saying
“We replaced a wall of Gmail filters with three sentences. Refund triage, VIP routing, and follow-ups all just run now.”
Priya Nair
Support Operations Lead
“I described our escalation process in one line and it worked on the first try. Our ops backlog for automation basically disappeared.”
Daniel West
Head of CX
“The conditional branches are the magic. It actually reads whether the customer confirmed before sending the next step.”
Sofia Alvarez
Customer Support Manager
Email Workflows FAQ
Filters and Zaps match keywords and fixed fields. InboxPilot reads the meaning of each email with AI, makes a decision, and runs multi-step actions, including conditional branches, so you describe the outcome instead of wiring every rule by hand.
Don't dread tomorrow's inbox. Put it on autopilot with InboxPilot.
Connect Gmail or Outlook and InboxPilot starts triaging and drafting in minutes.
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