Every shared inbox,
unified in one queue
Connect your Gmail and Outlook shared inboxes and work them from a single AI-powered view that's triaged, drafted, and prioritized, so nothing falls through the cracks between accounts.
Connect unlimited inboxes · Gmail & Outlook
support@24 open
billing@8 openhelp@13 openTrusted by support teams at
More inboxes, more places for tickets to hide
support@, billing@, and help@ each live in their own tab. Agents switch constantly, duplicate replies, and lose track of who's handling what.
Scattered across accounts
Every shared inbox is its own silo, so a customer's history is split across tabs and logins.
Collisions and double replies
Without a shared view, two agents answer the same thread, or both assume the other has it.
Constant context switching
Hopping between mailboxes all day kills focus and slows every single response.
Tickets fall through cracks
A thread in a less-watched inbox can sit for days because no one owns the whole picture.
One place to run all of support
InboxPilot brings every shared inbox into a single, AI-triaged workspace, with drafts ready and ownership clear, so your team works as one.
All inboxes in one view
support@, billing@, help@ and more, unified into a single prioritized queue.
Unified triage
Smart prioritization runs across every connected inbox, not one at a time.
Collision detection
See who's viewing or replying so two agents never answer the same thread.
Clear ownership
Assign threads across inboxes so every customer has a clear point of contact.
Drafts everywhere
AI replies are waiting in every inbox, in your team's voice, ready to send.
One customer history
See a contact's full history even when it spans multiple mailboxes.
How the unified inbox works
Add every shared inbox
Link your Gmail and Outlook shared mailboxes in a click. InboxPilot pulls them into one workspace.
support@24 openbilling@8 openhelp@13 openOne prioritized queue
Threads from all inboxes flow into a single view, triaged and sorted by what needs attention first.
Ownership stays clear
Collision detection and assignment make sure every thread has one owner and no one doubles up.
Reply from one place
Drafts are ready in every inbox. Review and send without ever switching tabs or logins.
Hi Sarah, I'm sorry about the duplicate charge. I've initiated a full refund, and you should see it within 5-7 business days.
Plugs directly into your support inbox
Connect Gmail or Outlook shared inboxes in one click. InboxPilot works right where your agents already do.
Made for teams that share an inbox
Unlimited inboxes
Connect as many shared Gmail and Outlook mailboxes as your team runs.
Collision detection
Real-time presence stops two agents from replying to the same thread.
Cross-inbox assignment
Hand off and assign threads between inboxes without forwarding anything.
Shared context
A customer's full history follows them across every connected mailbox.
Unified notifications
One alert stream for everything urgent, across all of your inboxes.
Granular access
Control who can see and act in each inbox, with SOC 2-grade security.
7-day free trial · Set up in 30 seconds
What support teams are saying
“We run five shared inboxes. InboxPilot put them in one queue and our double-replies basically went to zero.”
Daniel West
Head of CX
“No more tab juggling between support@ and billing@. The team finally works from a single, prioritized view.”
Sofia Alvarez
Customer Support Manager
“Seeing a customer's whole history across inboxes changed how fast we resolve escalations. Nothing hides anymore.”
Olivia Cusack
Head of Support, SaaS
Multi-inbox FAQ
As many as you need. InboxPilot supports unlimited shared Gmail and Outlook mailboxes in a single unified workspace.
Don't dread tomorrow's inbox. Put it on autopilot with InboxPilot.
Connect Gmail or Outlook and InboxPilot starts triaging and drafting in minutes.
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