InboxPilot for Outlook
AI-drafted replies, triage, and email workflows inside Outlook and Microsoft 365. Connect in one click and keep working where your team already lives.
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InboxPilot works with Outlook
InboxPilot works inside your Outlook and Microsoft 365 inbox. It reads incoming emails, drafts accurate replies from your knowledge base, triages and labels the queue, and runs the email workflows you describe, across individual and shared mailboxes.
What you can do with Outlook
Drafts in Outlook
Ready-to-send replies appear in Outlook, written in your team's voice and grounded in your docs.
Triage & prioritize
Auto-categorize and rank incoming mail so the urgent threads rise to the top.
Shared mailbox ready
Connect Microsoft 365 shared mailboxes for the whole support team.
One-click connect
Securely connect Outlook in seconds with no migration.
How to connect Outlook
Connect Outlook
Sign in with Microsoft and grant scoped access to the Outlook or Microsoft 365 mailboxes you choose, including shared mailboxes.
Add your knowledge
Connect your help docs, templates, and site so replies are grounded in your approved answers.
Describe your workflows
Say what should happen in plain English and InboxPilot runs it on new Outlook mail, from categories to drafted replies.
Ways teams use InboxPilot with Outlook
Microsoft 365 shared mailboxes
Route and draft across department mailboxes so every agent works from the same triage and categories.
Category-driven prioritization
Incoming mail is auto-categorized and ranked so the urgent Outlook threads rise to the top.
Handoffs with context
Complex tickets move to the right person with a summary and the full thread, with no re-reading required.
Turn a sentence into automated actions
Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own. No flowcharts, no rules engine.
- Draft a policy-based reply
- Apply category: Billing
- Send for review in Outlook
Outlook integration: frequently asked questions
Connect your Outlook or Microsoft 365 account in one click with secure OAuth. InboxPilot begins triaging and drafting within minutes.
Start with the emails you're tired of.
Connect Gmail or Outlook, point InboxPilot at a few documents, and see your first drafts today.
No credit card. Nothing sends without your approval.
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