Support Email Classifier
Paste a support email and instantly classify it as billing, technical issue, sales, spam, churn risk, or urgent. A free ticket-triage and inbox-tagging tool for support teams.
Classification
Paste an email and click Classify to see billing, technical, sales, spam, churn risk, or urgent tags.
What is a support email classifier?
A support email classifier reads an incoming message and assigns it a category, like billing, technical issue, sales, spam, churn risk, or urgent, so it can be routed, prioritized, and answered by the right person.
This free email classification tool shows what AI ticket categorization looks like before you wire it into your workflow. Paste any support email and see how it would be tagged, why it lands in that category, and how urgent it is, with no rules to build and no helpdesk migration required.
Triage every ticket in one glance
Instant categories
Billing, technical, sales, spam, churn risk, and urgent, all assigned the moment you paste an email.
Priority signal
See how urgent a ticket is so the threads that need a human rise to the top of the queue.
Reads intent, not keywords
Understands what the customer actually means, so it catches churn risk a keyword filter would miss.
Cleaner shared inbox
Consistent tagging keeps support@ organized without brittle filters or manual sorting.
Reporting-ready
Consistent categories give you ticket-volume trends you can actually trust.
Free and private
No signup. Pasted emails are used only to classify in the moment, never stored.
With automatic email classification
- Every ticket is tagged the instant it arrives
- Urgent and churn-risk emails surface immediately
- Routing happens by intent, not fragile keyword rules
- Reporting reflects reality across the whole inbox
- Agents stop hand-sorting and start answering
Without it
- Agents skim and sort the queue by hand each shift
- Urgent threads get buried behind routine questions
- Churn-risk language slips through unnoticed
- Filters break every time wording changes
- Category data is too patchy to report on
How to classify a support email
Paste the email
Drop in any customer message from your support inbox.
See the category
Get the predicted category, an urgency read, and a short reason for the call.
Route and prioritize
Use the tag to assign the ticket and decide what your team works on first.
Frequently asked questions about email classification
Yes, it's free with no signup or credit card. Paste a support email and see its category and urgency instantly.