Can I choose which emails trigger a Slack alert?

Yes. Describe the condition in plain English, like VIP customers, escalations, or specific labels, and InboxPilot only posts when it matches.

Does it route escalations to the right channel?

It can route complex tickets to the team channel you specify, with a summary and the customer's context for fast handoff.

Is the Slack connection secure?

InboxPilot uses scoped Slack permissions and is SOC 2 Type II certified, with data encrypted in transit and at rest.

Do I still work in my inbox?

Yes. InboxPilot lives in Gmail and Outlook. Slack is for notifications and handoffs, not where you draft replies.

Slack integration

InboxPilot + Slack

Keep your team in the loop without leaving Slack. Post alerts, escalations, and approvals to your channels and trigger workflows when important emails land.

Connect Gmail Outlook

Connect Outlook

Free 7-day trial · One-click setup

Chat & notifications

InboxPilot works with Slack

Connect Slack so the right people see the right emails at the right time. InboxPilot can post alerts for VIP customers, escalations, and threads awaiting a reply to any channel, and your plain-English workflows can notify Slack as one of their automated actions.

What you can do with Slack

Channel alerts

Post a Slack message when a VIP, escalation, or urgent email arrives.

Escalation handoffs

Route complex tickets to the right team in Slack with a summary and context.

Approvals in Slack

Notify a channel when a draft needs review so nothing waits unseen.

Workflow action

Use 'post to Slack' as a step in any plain-English email workflow.

How to connect Slack

Add InboxPilot to Slack

Install the InboxPilot Slack app and authorize the channels it can post to. Scoped permissions mean no access to unrelated channels.

Pick your triggers

Choose which emails should notify Slack, such as VIP customers, escalations, or specific labels.

Add Slack to a workflow

Use post to Slack as an action in any plain-English email workflow, alongside drafting and labeling.

Ways teams use InboxPilot with Slack

VIP alerts

The moment a key account emails, a summary lands in your #support channel so nothing sits unseen.

Escalation handoffs

Complex tickets post to the right team channel with context, turning a lost thread into a fast handoff.

Draft approvals

A reply that needs human sign-off pings a channel, so approvals happen in minutes instead of hours.

Email workflows

Turn a sentence into automated actions

Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own. No flowcharts, no rules engine.

Describe your workflowPlain English

“When a VIP customer emails, draft a reply and post an alert to our #support Slack channel.”

Build workflow

InboxPilot builds

TriggerNew email · VIP customer

AI DecisionDetects VIP status from the CRM

Actions