For legal teams

AI email assistant built for legal teams

Handle client intake, scheduling, and routine updates with drafts you review and approve, confidential, accurate, and grounded in your firm's templates.

Free 7-day trial ยท Works inside Gmail & Outlook

Support inboxDrafted
SC
Sarah ChenQuestion about my account

Hi, I had a quick question and was hoping you could help me outโ€ฆ

โœฆAI Draft by InboxPilot0.8s
Hi Sarah,

Grounded in your docs ยท written for legal and law firm teams

Overview

Customer support, built for legal

Legal teams lose billable hours to inbox triage: intake questions, scheduling, document requests, and status updates. InboxPilot drafts these routine emails from your firm's templates and matter context, keeps every reply under attorney review, and runs on secure, SOC 2-certified infrastructure, so your team responds faster without compromising confidentiality or control.

SOC 2Type II certified infrastructure
100%of replies reviewed by an attorney
3+ hrsof inbox time saved each week
Challenges

The inbox pressure legal and law firm teams feel

Your team handles the same high-volume questions every day. InboxPilot takes that layer off their plate so they focus on the work that needs a person.

Inbox steals billable hours

Intake, scheduling, and status questions pull attorneys and paralegals away from billable work.

Confidentiality is paramount

Client communication demands privacy, accuracy, and a human's judgment on every word.

Slow intake loses clients

Prospective clients who wait for a reply call the next firm on their list.

How it helps

How InboxPilot helps legal and law firm teams

Faster client intake

Draft prompt, professional responses to new inquiries so prospects don't go elsewhere.

Always under review

Every draft waits for attorney approval. Nothing sends without a human's sign-off.

Template-grounded

Replies pull from your firm's approved language and matter context for consistency.

Confidential & secure

SOC 2 Type II certified, encrypted, with scoped access to only what's needed.

Effortless scheduling

Propose consultation times and draft confirmations and reminders.

Nothing slips

Tracks threads awaiting a reply and drafts follow-ups so clients stay informed.

Use cases

What legal and law firm teams automate with InboxPilot

Client intake

Respond to new inquiries with professional, on-brand drafts to capture the engagement.

Scheduling consultations

Propose times and draft confirmations and reminders for clients.

Status updates

Draft routine matter updates from your templates for attorney review.

Document requests

Acknowledge and route document and information requests promptly.

Email workflows

Turn a sentence into automated actions

Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own. No flowcharts, no rules engine.

Describe your workflowPlain English
โ€œWhen a new client inquiry comes in, draft a professional intake reply, propose consultation times, and flag it for attorney review.โ€
Build workflow
InboxPilot builds
TriggerNew email ยท client intake
AI DecisionIdentifies the matter type
Actions
  • Draft an intake reply
  • Propose consultation times
  • Flag for attorney review
โ€œIntake responses go out in minutes instead of hours, and every word is still reviewed by an attorney. We capture more consultations without losing control of client communication.โ€

Aisha Khan

Operations Manager, law firm

Legal support: frequently asked questions

Yes. It is SOC 2 Type II certified, encrypts data in transit and at rest, uses scoped permissions, and never trains shared models on your data.

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