For agencies

Deliver white-glove client communication at scale

InboxPilot manages every client inbox from one place, drafts replies in each client's brand voice, and keeps response times fast, so your agency scales service without scaling headcount.

Free 7-day trial · Works inside Gmail & Outlook

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Sarah ChenQuestion about my account

Hi, I had a quick question and was hoping you could help me out…

AI Draft by InboxPilot0.8s
Hi Sarah,

Grounded in your docs · written for agencies

Overview

Email built around how agencies work

Agencies win and keep clients on responsiveness, but every new client adds another inbox, another brand voice, and more email for the same team to cover. InboxPilot unifies your client inboxes into one AI-powered workspace, drafts replies tuned to each client's voice and guidelines, and triages what needs an account lead. Your team delivers white-glove communication across every account, without hiring a person per inbox.

1Workspace for every client inbox
Accounts per team member
minResponse times across clients
Challenges

The inbox reality for agencies

The same threads pile up every day. InboxPilot takes that layer off your plate so agencies focus on the work that needs a person.

An inbox per client

Every account adds another mailbox and login, and threads get lost between them.

Many brand voices

Each client expects replies in their tone and rules, which is hard to keep consistent at scale.

Response time = retention

Slow replies put accounts at risk, but staffing a person per inbox doesn't scale margins.

How it helps

How InboxPilot works for agencies

All client inboxes unified

Manage every client mailbox from one prioritized workspace, with no tab switching.

Per-client brand voice

Drafts match each client's tone and guidelines, grounded in their docs.

Fast, consistent replies

Triage and drafting keep response times low across every account at once.

Clear ownership

Collision detection and assignment make sure each client thread has one owner.

Email workflows

Standardize how each account type is handled with workflows you describe once.

Scales with accounts

Add clients without adding an inbox manager for each one.

Use cases

What agencies automate with InboxPilot

Multi-client inbox management

Run support@, hello@, and client-specific inboxes from a single view.

On-brand client replies

Respond in each client's voice without your team memorizing every guideline.

SLA-grade response times

Keep every account's email answered fast enough to protect the relationship.

Onboarding & handoffs

Bring new clients and team members up to speed with shared context and drafts.

Email workflows

Turn a sentence into automated actions

Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own. No flowcharts, no rules engine.

Describe your workflowPlain English
When a client's customer emails support, draft a reply in that client's brand voice and assign it to their account lead.
Build workflow
InboxPilot builds
TriggerInbound email to a managed client inbox
AI DecisionAI identifies the client and applies their voice and guidelines
Actions
  • Draft a reply in the client's brand voice
  • Assign it to that client's account lead
  • Flag anything outside the client's playbook for review
We took on three new accounts without adding headcount. InboxPilot keeps every client's inbox fast and on-brand from one place.

Sofia Alvarez

Agency Operations Director

InboxPilot for agencies: frequently asked questions

It unifies your client inboxes into one workspace, drafts replies in each client's brand voice, and triages what needs an account lead, so you deliver fast, on-brand service across every account without a person per inbox.

Don't dread tomorrow's inbox. Put it on autopilot with InboxPilot.

Connect Gmail or Outlook and InboxPilot starts triaging and drafting in minutes.

No credit card required