Does it work with Gmail shared inboxes?

Yes. InboxPilot supports Gmail shared inboxes and group addresses, so every agent sees the same labels, triage, and ready-to-send drafts.

Will it send emails automatically?

Not by default. Every draft waits for review in Gmail. You can optionally enable auto-send for trusted, low-risk workflows.

Is my Gmail data secure?

InboxPilot is SOC 2 Type II certified, uses scoped Gmail permissions, encrypts data in transit and at rest, and never trains shared models on your email.

Can it build workflows from my inbox?

Yes. Describe a workflow in plain English, like labeling refunds and drafting a reply, and InboxPilot runs it on incoming Gmail messages.

Gmail integration

InboxPilot for Gmail

AI-drafted replies, triage, and email workflows right inside Gmail, with no new tool to learn. Connect in one click and keep working where your team already lives.

Connect Gmail Outlook

Connect Outlook

Free 7-day trial · One-click setup

Inbox

InboxPilot works with Gmail

InboxPilot runs inside your Gmail inbox, so your agents never leave the tools they know. It reads incoming emails, drafts replies grounded in your help docs, labels and prioritizes the queue, and runs the email workflows you describe, all from Gmail, including shared inboxes.

What you can do with Gmail

Drafts in your inbox

Every email that needs a reply gets a ready-to-send draft, written in your team's voice.

Smart triage & labels

Incoming mail is auto-labeled and prioritized so agents always work the right thread first.

Shared inbox ready

Connect Gmail shared inboxes so the whole team sees the same triage and drafts.

One-click connect

Securely connect Gmail in seconds. No IT project, no migration.

How to connect Gmail

Connect Gmail

Sign in with Google and grant scoped access to the inboxes you choose. Works with personal Gmail and Google Workspace, including shared inboxes and group addresses.

Add your knowledge

Point InboxPilot at your help docs, templates, and website so drafts are grounded in your own answers rather than generic AI text.

Describe your workflows

Write what should happen in plain English, like label refunds and draft a reply. InboxPilot builds the trigger, decision, and actions and runs them on new Gmail messages.

Ways teams use InboxPilot with Gmail

Shared support inbox at zero

A team on a support@ Gmail address gets every thread triaged, labeled, and pre-drafted, so agents clear the queue instead of sorting it.

Consistent answers across agents

New and senior agents send the same on-policy reply because every draft is grounded in the same help docs.

Overnight triage

Mail that arrives after hours is labeled and drafted by the time the team logs in, so mornings start resolved instead of buried.

Email workflows

Turn a sentence into automated actions

Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own. No flowcharts, no rules engine.

Describe your workflowPlain English

“When a refund email lands in our Gmail inbox, draft a reply from our policy and label it Billing.”

Build workflow

InboxPilot builds

TriggerNew Gmail email · refund

AI DecisionReads the email & refund policy

Actions

Draft a policy-based reply
Apply label: Billing
Send for review in Gmail

Gmail integration: frequently asked questions

Connect your Gmail or Google Workspace account in one click with secure OAuth. InboxPilot starts triaging and drafting in minutes, with no migration required.

Start with the emails you're tired of.

Connect Gmail or Outlook, point InboxPilot at a few documents, and see your first drafts today.

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Book a 15-minute demo

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¡nboxpilot