InboxPilot + Shopify
Answer order questions with the order in hand. InboxPilot pulls the exact Shopify order, status, and tracking into every draft so WISMO, returns, and refunds resolve in seconds.
Connect Gmail
Connect OutlookFree 7-day trial · One-click setup
InboxPilot works with Shopify
Connect Shopify and InboxPilot grounds support replies in your store data. It looks up the order behind each email (items, status, tracking, and totals) and drafts an accurate, on-brand reply, so order-status, return, and refund questions are handled instantly without an agent digging through the admin.
What you can do with Shopify
Order-aware drafts
Pulls the exact order, items, status, and tracking into the reply.
Instant WISMO replies
Draft a tracking update the moment a 'where is my order' email arrives.
Returns & refunds
Confirm eligibility against your policy and draft the next steps.
Workflow actions
Look up an order or check status as a step in a plain-English workflow.
Turn a sentence into automated actions
Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own. No flowcharts, no rules engine.
- Pull the order & tracking from Shopify
- Draft a status update
- Send for review
Shopify integration: frequently asked questions
It looks up the order behind each email (items, status, tracking, and totals) and grounds the draft in it, so order questions are answered accurately and instantly.
Don't dread tomorrow's inbox. Put it on autopilot with InboxPilot.
Connect Gmail or Outlook and InboxPilot starts triaging and drafting in minutes.
No credit card required
© 2026 InboxPilot. All rights reserved.