Can it schedule and dispatch to the right tech?

Yes. It captures the job details and the address, offers your next open slots, and routes the request to the right technician or crew based on the work and the area, all in one workflow.

Where do the pricing answers come from?

Your own materials. It drafts from the rate sheet, service list, and service-area rules you upload, so call-out fees and pricing answers match what you actually charge instead of a generic estimate.

Does it work after hours?

Yes. Drafts and acknowledgements keep working nights and weekends, so an emergency request at 9pm still gets a fast reply and a time, which is often what wins the job.

Do we stay in control of what's sent?

Always. Every draft waits for review, and anything unusual or high-value is flagged for a person. You can also turn on auto-send for the simple, high-confidence replies once you trust them.

Does it work with Gmail and Outlook?

Both, in one click. It runs inside the inbox your office already uses, so customers keep emailing you exactly as they do today.

For home services

AI email built for home services

Turn service requests, quote questions, and scheduling emails into ready-to-send replies, grounded in your services, rates, and availability, right inside Gmail and Outlook.

Connect Gmail Outlook

Connect Outlook

Free 7-day trial · Works inside Gmail & Outlook

InboxDrafted

Sarah ChenQuestion about my account

Hi, I had a quick question and was hoping you could help me out…

✦AI Draft by InboxPilot0.8s

Hi Sarah,

Grounded in your docs · written for home services businesses

Overview

Repetitive email, handled for home services teams

HVAC, plumbing, electrical, and home services run on fast replies: a homeowner with no heat wants a visit today, another wants a quote for a panel upgrade, a third needs to move Thursday's appointment. The customer books whoever answers first with a time. The answers already live in your service list, rate sheet, and schedule. InboxPilot reads each email, pulls the right context, and drafts an accurate reply in your voice, so customers get a fast answer and a booked slot instead of calling the next company on the list.

70%of service-request and quote emails drafted for you

Minutesfrom a request to a reply with a booked time

24/7capture on nights, weekends, and emergencies

Challenges

The inbox pressure home services businesses feel

Your team handles the same high-volume questions every day. InboxPilot takes that layer off their plate so they focus on the work that needs a person.

Jobs go to whoever replies first

A homeowner emails three companies at once, and the visit goes to the one that answers fast with a time, not the one that replies tomorrow.

Service requests need fast triage

Every request needs the details, a time, and the right tech, and each minute of delay is a customer picking up the phone to a competitor.

The same quote and pricing questions

How much for a tune-up, do you service my area, what's your call-out fee: the same questions repeat all day and all season.

How it helps

How InboxPilot helps home services businesses

Instant service-request replies

Acknowledges the request, gathers the details, and offers the next available time so the job books before the customer moves on.

Quotes from your rate sheet

Answers pricing and call-out questions grounded in your own rates and service list, not a generic estimate.

Dispatch to the right tech

Routes the request to the right technician or crew based on the job and the area, with the details captured up front.

After-hours capture

Drafts and acknowledgements keep working nights and weekends, so an emergency at 9pm still gets a fast reply.

Follow-ups that win the job

Chases open quotes and drafts review requests after the visit, so estimates convert and reviews add up.

You approve before it sends

Drafts wait for review, and anything unusual or high-value is flagged for a person instead of answered automatically.

Use cases

What home services businesses automate with InboxPilot

Service request intake & scheduling

Acknowledge the request, capture the details, and offer the next open time to book the visit.

Quote & pricing questions

Answer call-out fees, service-area, and pricing questions from your own rate sheet.

Appointment confirmations & reminders

Confirm bookings and send reminders so fewer visits get missed or rescheduled.

Follow-ups & review requests

Chase open estimates and ask happy customers for a review once the job is done.

Email workflows

Turn a sentence into automated actions

Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own. No flowcharts, no rules engine.

Describe your workflowPlain English

“When a homeowner emails about a repair, acknowledge it, ask for the address and the issue, offer our next two open slots, and dispatch the right tech once they confirm.”

Build workflow

InboxPilot builds

TriggerNew email · service request

AI DecisionReads the job & service area

Actions

Acknowledge & gather details
Offer the next open slots
Dispatch the right tech

“We were losing jobs just because we couldn't email people back fast enough. Now every request gets acknowledged with a time within minutes, even after hours, and our booked-job rate went up without adding office staff.”

Tony Marsh

Owner, HVAC & plumbing company

Home services: frequently asked questions

The repetitive layer: service and repair requests, quote and pricing questions, scheduling and confirmations, and follow-ups on open estimates. It drafts each reply from your service list, rate sheet, and schedule, so customers get a fast answer and a booked time.

Start with the emails you're tired of.

Connect Gmail or Outlook, point InboxPilot at a few documents, and see your first drafts today.

Start free

Book a 15-minute demo

No credit card. Nothing sends without your approval.

¡nboxpilot