Blog

Guides and research on automating the repetitive email your team answers every day, inside Gmail and Outlook.

How-to

Shared Mailbox Auto Reply: How to Set It Up and Fix It

Set an auto reply on a Microsoft 365 shared mailbox or a Gmail group address, fix replies that never send, and see what an auto-reply cannot do.

Alexandra Swan·July 30, 2026·11 min read
Learn

AI Email Agent for RFQs, Support, and Sales Email

How an AI email agent handles RFQs, support and sales email in Gmail and Outlook: drafts from your own documents, routing for the rest, a person approving each send.

Samih Sghier·July 27, 2026·12 min
How-to

Gmail Shared Inbox: How to Set One Up, Free or Paid

Set up a Gmail shared inbox free with an Admin console address, a Groups Collaborative Inbox or delegation, or pick a paid tool. Year one: $0 to $5,100.

Alexandra Swan·July 22, 2026·14 min
Product

Best Shared Inbox for Outlook: What Works with M365 in 2026

Most shared inbox tools are Gmail-first and treat Outlook as an afterthought. What works with M365, and where its shared mailbox stops at 25 users.

Alexandra Swan·July 22, 2026·12 min
Product

Best Shared Inbox Software: Gmail, Outlook & Shopify Teams

Best shared inbox software for Gmail, Outlook & M365: InboxPilot, Front, Hiver, Missive, Help Scout compared. AI drafts, assignment, pricing for 5 seats.

Alexandra Swan·July 13, 2026·15 min
How-to

AI Email Replies From Your Own Documents: Setup Guide

Upload three to five policy documents, connect Gmail or Outlook, and get replies drafted from your own facts. Five-step setup, worked example, limits.

Alexandra Swan·May 27, 2026·8 min
Research

How AI Email Tools Handle Inbox Data: PII, GDPR, SOC 2

What happens to the PII in your inbox when an AI email tool reads it. Five questions on training, storage, SOC 2, retention and control, with our answers.

Alexandra Swan·February 28, 2026·7 min
How-to

Gmail Auto Reply: Vacation Responder, Templates, AI (2026)

Gmail auto reply setup: out of office, filter templates, AI drafts. For Shopify stores: AI drafts from orders & policies. Oct 2026 guide.

Alexandra Swan·October 19, 2025·10 min
How-to

How to Export Emails from Gmail: 2 Free Ways (2026)

Two free ways to export or download Gmail: Forward as attachment for a few emails as EML, or Google Takeout for all of them as MBOX. Steps and limits.

Alexandra Swan·May 5, 2025·8 min

Every reply, drafted from your data.

Start free trial