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Guides and research on automating the repetitive email your team answers every day, inside Gmail and Outlook.

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AI Email Agent for RFQs, Support, and Sales Email

How an AI email agent handles RFQs, support and sales email in Gmail and Outlook: drafts from your own documents, routing for the rest, a person approving each send.

Samih Sghier·July 27, 2026·12 min
How-to

Gmail Shared Inbox: How to Set One Up, Free or Paid

Set up a Gmail shared inbox free with an Admin console address, a Groups Collaborative Inbox or delegation, or pick a paid tool. Year one: $0 to $5,100.

Alexandra Swan·July 22, 2026·14 min
Product

Best Shared Inbox for Outlook: What Works with M365 in 2026

Most shared inbox tools are Gmail-first and treat Outlook as an afterthought. What works with M365, and where its shared mailbox stops at 25 users.

Alexandra Swan·July 22, 2026·12 min
Product

Best Shared Inbox Software and Tools in 2026: 10 Ranked

The best shared email inbox tools compared: InboxPilot, Front, Hiver, Missive, Gmelius, Help Scout. Year one for 5 people with AI drafts: $990 to $5,100.

Alexandra Swan·July 13, 2026·13 min
How-to

AI Email Replies From Your Own Documents: Setup Guide

Upload three to five policy documents, connect Gmail or Outlook, and get replies drafted from your own facts. Five-step setup, worked example, limits.

Alexandra Swan·May 27, 2026·8 min
Research

How AI Email Tools Handle Inbox Data: PII, GDPR, SOC 2

What happens to the PII in your inbox when an AI email tool reads it. Five questions on training, storage, SOC 2, retention and control, with our answers.

Alexandra Swan·February 28, 2026·7 min
How-to

Gmail Auto Reply: Vacation Responder, Templates, AI (2026)

Set up a Gmail auto reply three ways: out of office (the vacation responder), a filter that sends a template, or AI drafts written from your own data.

Alexandra Swan·October 19, 2025·10 min
How-to

How to Export Emails from Gmail: 2 Free Ways (2026)

Two free ways to export or download Gmail: Forward as attachment for a few emails as EML, or Google Takeout for all of them as MBOX. Steps and limits.

Alexandra Swan·May 5, 2025·8 min

Every reply, drafted from your data.

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