AI Drafts & Auto-Reply

Replies that sound like you, ready before you open your inbox

Microsoft Outlook icon with an envelope and a blue square containing a white letter O.

Email draft window showing a reply from AI draft with instructions to connect Gmail via Settings, Connect Inbox, and OAuth prompts, with Send and Edit buttons.

Two modes, one inbox

You choose how much to automate

Not every inbox is the same. Some businesses want a human to review every reply before it goes out. Others need responses to go out instantly, even at 2am when no one is online. InboxPilot gives you both options — and you can switch between them anytime.

Draft mode

Writes a reply to every incoming email and places it in your drafts, ready to review. Open your inbox, check the draft, make any edits, and hit send. The hard part is already done.

Auto-reply mode

Sends replies automatically without any human review. Set the instructions once and your inbox responds 24/7 — to customer questions, support requests, booking inquiries, or anything else you receive at volume.

Most AI email tools ignore how your emails look. InboxPilot lets you configure the font family, font size, and text color of every AI-generated reply so they match your email signature and brand guidelines exactly. Combined with your custom sign-off line, every reply looks like it came from a real person on your team — because effectively, it did.

AI that writes the way you do — not the way AI usually does

Generic AI email tools generate responses that feel robotic, formal, and obviously automated. InboxPilot is trained on your actual business — your FAQs, your policies, your email templates, your Knowledge Center — so every reply reflects how your business actually communicates.

You can also fine-tune exactly how the AI writes for each inbox. Set a custom sign-off line. Add extra guidance like "never discuss pricing" or "always offer a callback option." Adjust the temperature slider between Consistent and Creative depending on whether you want tightly controlled responses or slightly more natural variation. Set the font, size, and text color so every reply matches your email signature exactly.

Trains on your FAQs, documents, website and email templates

Custom sign-off line per inbox

Extra guidance field — give the AI specific instructions per inbox

Temperature control — slide between Consistent and Creative

Appearance settings — font family, size, and text color

"When to reply" instructions — tell it exactly which emails to respond to

Draft when CC'd — also drafts when you're copied on a thread

Per-inbox configuration — different settings for each connected account

AI Behavior settings interface showing fields for extra guidance and sign-off line with a temperature slider indicating a balance between consistent and creative.

Who does it work best for

High-volume support inboxes

Support@ gets hundreds of emails a week. InboxPilot reads every one, drafts a response using your knowledge base, and either queues it for review or sends it automatically. Your customers get answers fast. Your team focuses on escalations.

Real estate & booking-based businesses

In real estate, rentals, and booking-based businesses, speed is everything. InboxPilot responds to every inquiry immediately — capturing interest before it goes cold and moves on to a competitor.

E-commerce stores

Shoppers have questions before they buy — sizing, shipping, returns, availability. InboxPilot answers them automatically in seconds, so hesitation doesn't turn into an abandoned cart.

Growing teams

As your business grows, your email volume grows with it. InboxPilot handles the increase automatically — no new hires, no extra admins, no inbox backlog. The more email you get, the more it helps.

Founders and solo operators

You know which emails you get every week. Pricing questions. Partnership pitches. Demo requests. InboxPilot handles them all in your voice, so you spend your time on the conversations that actually need you.

Professional services

Law firms, agencies, consultants — your clients expect fast, professional responses. InboxPilot drafts replies that match your firm's tone and expertise, so every client feels like they're your only one.

How Hargrove & Sullivan LLP Automated Client Intake Without Compromising Professionalism

Read case study

InboxPilot drafts responses to every incoming email in your tone and voice — ready to send with one click. Or switch to auto-reply and let it handle your inbox entirely, around the clock.

Questions? 
We’re glad you asked.

What exactly does InboxPilot do?

InboxPilot is an AI email agent that connects to your Gmail or Outlook inbox and handles email on your behalf: labeling every incoming email automatically, drafting replies in your tone using your company's data, sending responses automatically if you choose, and running routing rules that forward, archive, or file emails based on what they are. It also includes a website chatbot that captures leads and routes them into the same dashboard.

How reliable are InboxPilot's email responses?

In auto-reply mode, every response has a confidence score. If it falls below our threshold, the email is escalated to you or your team instead of being sent. In draft mode, the threshold is lower so you can review more suggestions before sending. You stay in control.

Does InboxPilot have access to my whole email account?

InboxPilot connects to your Gmail or Outlook via OAuth and reads incoming emails to generate labels, drafts, and actions. No human reads your emails. Data is encrypted in transit and at rest. We don't store your email content beyond what's needed to generate a response, and we never share it.

Can I change my subscription plan later?

Anytime. Upgrades happen instantly; downgrades take effect at the next billing cycle.
Your data and settings stay intact no matter the tier.

How does handover to a human work?

Most emails can be handled by the AI. When a question is unclear, sensitive, or beyond what the AI can answer confidently, the system escalates it so a human can take over. The handover happens inside your existing tool – Gmail or Zendesk – and your team picks up from there.

Is my data used to train AI models?

No. Your data is never used to train external or public AI models. Each customer's data is isolated and used only to power their own InboxPilot account.

Does InboxPilot get smarter over time?

Yes. When you edit an AI draft — correcting a fact or adjusting phrasing — InboxPilot automatically learns from the change and applies it to future replies. Every correction makes the AI more accurate for your specific business.

You have been doing it manually for too long

Connect your Gmail or Outlook inbox in one click, train InboxPilot on your business data, and start receiving replies that sound exactly like you – ready to send or sent automatically.

Try with Gmail

Try with Outlook