An AI email assistant for your WooCommerce store
Order questions, refund requests, and product emails arrive with a reply already written, in the Gmail or Outlook inbox you already run the store from. No plugin to install and no store credentials to hand over.
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Connect OutlookFree to start, no card · Works inside Gmail & Outlook
Hi, I got the confirmation but the tracking link has not moved in four days. Can you check where it is?
Grounded in your docs · written for WooCommerce store owners
WooCommerce gives you a store, not a support desk
WooCommerce handles the checkout and sends the order confirmations. Everything after that lands in a normal inbox: customers replying to the order email, filling in the contact form, or writing to the address on your site. Most stores answer that mail by hand, and most of it is the same six or seven questions. InboxPilot sits in that inbox, reads the thread including the WooCommerce notification it is attached to, and writes the reply for you to check and send.
What WooCommerce leaves you to do by hand
The store sends the notifications. Everything the customer writes back is still yours.
The same order questions, every day
Where is it, has it shipped, can I change the address, did my payment go through. Different customers, near-identical replies, typed out again each time.
Helpdesks want you to move
The usual answer is a support platform your customers get redirected into and your team has to learn. That is a migration and a monthly bill for what is still, mostly, an inbox.
Plugins mean store access
Anything that installs into WordPress gets keys to the store. A tool that reads your inbox and nothing else is a much smaller thing to say yes to.
How InboxPilot helps WooCommerce store owners
Reads the whole thread
Including the WooCommerce order notification the customer hit reply on, so the order number, items, and status are already in front of it.
Writes in your voice
Learns tone and phrasing from replies you have already sent, so drafts sound like your store rather than a support macro.
Grounded in your policies
Upload your shipping, returns, and refund pages and drafts quote your actual terms instead of inventing a plausible-sounding window.
Nothing sends by surprise
Every draft waits in the inbox for you to read, edit, and send. Auto-send is opt-in and per rule, not the default.
No plugin, no store access
InboxPilot connects to Gmail or Outlook. It never installs into WordPress and never asks for a WooCommerce API key.
Works with any Woo setup
Managed hosting, a custom theme, a headless front end, several stores on one inbox. It reads email, so none of that matters.
What WooCommerce store owners hand over first
Order and delivery questions
Reply to 'where is my order' with the detail from the order email the customer is already replying to.
Returns and refund requests
Draft the return steps and refund timeline straight from your published policy, so the answer is the same every time.
Pre-sale product questions
Sizing, materials, compatibility, stock. Answered from your product pages and docs rather than from memory.
Contact-form inquiries
Wholesale asks, partnership pitches, and support requests all land in one inbox and get sorted and drafted as they arrive.
How it works without touching your store
InboxPilot connects to the inbox, not to WooCommerce. That is the whole setup.
1. Connect the inbox
Sign in with the Google or Microsoft account that receives your store mail. Read and draft access only, revocable from your account at any time.
2. Add your policies
Paste your shipping, returns, and refund pages, or point it at your store's URL. This is the step that decides how good the drafts are, so it is worth ten minutes.
3. Review what it writes
New customer mail arrives with a draft attached. Edit and send, or set rules so the safest categories send on their own once you trust them.
InboxPilot has no WooCommerce plugin and no store connection. It reads the customer’s email and the WooCommerce notification that email is threaded onto, plus the policies and documents you upload. Your store’s admin, database, and API keys stay untouched.
Turn a sentence into automated actions
Describe what should happen in plain English and InboxPilot builds the workflow: a trigger, an AI decision, and the actions that run on their own.
- Pull the order details from the thread
- Draft a status update
- Leave it for review
WooCommerce AI email assistant: common questions
No. There is nothing to install in WordPress and nothing to add to your WooCommerce settings. InboxPilot connects to the Gmail or Outlook inbox your store mail arrives in, and works from there. That keeps it away from your store's code and database entirely.
More on WooCommerce email
Three pages, three different questions. Start with whichever one is yours.
Start with the emails you’re tired of.
Connect Gmail or Outlook, point InboxPilot at a few documents, and see your first drafts today.
No credit card. Nothing sends without your approval.
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