Website chatbot

Capture every lead, even while you sleep

Microsoft Outlook icon with an envelope and a blue square containing a white letter O.

AI that answers visitors instantly, in your voice

Your website visitors have questions. InboxPilot's AI chatbot answers them instantly – using your company's actual data, in your tone. Every conversation is a chance to capture a lead or convert a customer, even at 2am.

AI-powered responses

Leads flow into your dashboard

Trains on your data

24/7 – no human needed

A leads list table showing names, messages, dates, and statuses with eight entries, displaying various customer inquiries and statuses labeled as New or Contacted.

how it works

Built on your business, not generic AI

Most chatbots give generic answers that feel robotic and unhelpful. InboxPilot's chatbot is trained on your FAQs, documents, website content, and email templates – so it answers the way you would. The more you feed it, the smarter it gets.

OUTCOMES

What happens when every visitor gets an instant answer

85%

of visitor questions answered without human input

Visitors get answers immediately instead of waiting hours for a reply – or leaving without one

24/7

lead capture, even outside business hours

InboxPilot captures lead details from every chat and routes them directly into your dashboard

3:0

leads lost to slow response times

Every inquiry gets a response the moment it arrives. No more lost leads because no one was online

Questions? 
We’re glad you asked.

What exactly does InboxPilot do?

InboxPilot is an AI email agent that connects to your Gmail or Outlook inbox and handles email on your behalf: labeling every incoming email automatically, drafting replies in your tone using your company's data, sending responses automatically if you choose, and running routing rules that forward, archive, or file emails based on what they are. It also includes a website chatbot that captures leads and routes them into the same dashboard.

How reliable are InboxPilot's email responses?

In auto-reply mode, every response has a confidence score. If it falls below our threshold, the email is escalated to you or your team instead of being sent. In draft mode, the threshold is lower so you can review more suggestions before sending. You stay in control.

Does InboxPilot have access to my whole email account?

InboxPilot connects to your Gmail or Outlook via OAuth and reads incoming emails to generate labels, drafts, and actions. No human reads your emails. Data is encrypted in transit and at rest. We don't store your email content beyond what's needed to generate a response, and we never share it.

Can I change my subscription plan later?

Anytime. Upgrades happen instantly; downgrades take effect at the next billing cycle.
Your data and settings stay intact no matter the tier.

How does handover to a human work?

Most emails can be handled by the AI. When a question is unclear, sensitive, or beyond what the AI can answer confidently, the system escalates it so a human can take over. The handover happens inside your existing tool – Gmail or Zendesk – and your team picks up from there.

Is my data used to train AI models?

No. Your data is never used to train external or public AI models. Each customer's data is isolated and used only to power their own InboxPilot account.

Does InboxPilot get smarter over time?

Yes. When you edit an AI draft — correcting a fact or adjusting phrasing — InboxPilot automatically learns from the change and applies it to future replies. Every correction makes the AI more accurate for your specific business.

You have been doing it manually for too long

Connect your Gmail or Outlook inbox in one click, train InboxPilot on your business data, and start receiving replies that sound exactly like you – ready to send or sent automatically.

Try with Gmail

Try with Outlook