Email Actions

Every email goes exactly where it should. Without you.

Interface showing email action rules assigning actions like archive, move to trash, forward to support or finance, and mark as spam for different email categories.

Most people spend hours every week doing things to emails that a rule could handle in milliseconds. InboxPilot automatically forwards, archives, filters, and organizes your emails based on rules you define – no manual sorting, no missed messages, no wasted time.

What you can automate

Every action your inbox needs, built in

InboxPilot supports a full range of email actions so you can build a routing system that matches exactly how your business works.

Forward – automatically route emails to teammates, departments, or external addresses
Archive – move emails out of your inbox without deleting them
Move to trash – permanently remove emails that don't need attention
Mark as spam – flag unwanted senders and keep your inbox clean
Star – highlight important emails so they're always easy to find
Move to folder – file emails into the right label automatically
Domain blacklist – block entire domains from being processed
Email blacklist – skip specific senders entirely

Built for real business scenarios

Route support emails automatically

Every email that arrives at support@ gets forwarded to your helpdesk or team instantly. No manual checking, no missed tickets, no delayed responses.

Send invoices straight to accounting

Billing emails, payment receipts, and invoice requests are automatically forwarded to your finance team or accounting software the moment they arrive.

Keep your main inbox clean

Marketing emails go to trash. Newsletters get archived. Notifications get filtered. Your inbox shows only what actually needs your attention.

Faster onboarding

Nerdstack explains your codebase in plain language — helping new engineers get up to speed in hours, not weeks.

Async Failures

Find un-awaited promises, chained calls that break, and hidden race conditions.

State Drift

Surface mismatched state between components, outdated snapshots, and stale caches.

Logic Dead Zones

Map unreachable branches and conditions that will never execute.

Faster onboarding

Nerdstack explains your codebase in plain language — helping new engineers get up to speed in hours, not weeks.

Works best with AI Labeling

Email actions work best when combined with InboxPilot's AI labeling. Labels tell InboxPilot what an email is – actions tell it what to do next. Together they create a fully automated inbox that classifies, routes, and organizes everything without any human input.

Flowchart illustrating email actions: an email icon points to a Support label, which then points to an action 'Forward to support@'.

Questions?

We’re glad you asked.

What exactly does InboxPilot do?

InboxPilot is an AI email agent that connects to your Gmail or Outlook inbox and handles email on your behalf: labeling every incoming email automatically, drafting replies in your tone using your company's data, sending responses automatically if you choose, and running routing rules that forward, archive, or file emails based on what they are. It also includes a website chatbot that captures leads and routes them into the same dashboard.

How reliable are InboxPilot's email responses?

In auto-reply mode, every response has a confidence score. If it falls below our threshold, the email is escalated to you or your team instead of being sent. In draft mode, the threshold is lower so you can review more suggestions before sending. You stay in control.

Does InboxPilot have access to my whole email account?

InboxPilot connects to your Gmail or Outlook via OAuth and reads incoming emails to generate labels, drafts, and actions. No human reads your emails. Data is encrypted in transit and at rest. We don't store your email content beyond what's needed to generate a response, and we never share it.

Can I change my subscription plan later?

Anytime. Upgrades happen instantly; downgrades take effect at the next billing cycle.
Your data and settings stay intact no matter the tier.

How does handover to a human work?

Most emails can be handled by the AI. When a question is unclear, sensitive, or beyond what the AI can answer confidently, the system escalates it so a human can take over. The handover happens inside your existing tool – Gmail or Zendesk – and your team picks up from there.

Is my data used to train AI models?

No. Your data is never used to train external or public AI models. Each customer's data is isolated and used only to power their own InboxPilot account.

Does InboxPilot get smarter over time?

Yes. When you edit an AI draft — correcting a fact or adjusting phrasing — InboxPilot automatically learns from the change and applies it to future replies. Every correction makes the AI more accurate for your specific business.

You have been doing it manually for too long

Connect your Gmail or Outlook inbox in one click, train InboxPilot on your business data, and start receiving replies that sound exactly like you – ready to send or sent automatically.

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