Change Log

We're excited to launch Email Actions, a powerful new feature that lets you automate your inbox workflow with intelligent rules. Set up conditions and actions to automatically manage your emails—no manual work required! 🎯📧✨

What's New?

• Email Actions: Create automated rules that trigger actions based on AI-powered conditions. Define when emails should be processed and what should happen to them.
• Smart Conditions: Use natural language prompts to describe when your rules should apply. The AI understands context and intent, making it easy to create sophisticated filtering rules.
• Multiple Actions: Choose from a variety of actions including:
  • Forward to addresses: Automatically forward emails to one or multiple recipients
  • Move to folder: Organize emails into specific Gmail labels/folders
  • Move to trash/spam: Automatically filter unwanted emails
  • Star or mark important: Highlight important messages
  • Archive: Keep your inbox clean by archiving processed emails
• Multiple Actions Per Rule: Chain up to 3 actions per rule for complex workflows (e.g., forward to team AND star the email)
• Account-Specific Rules: Create rules that apply to specific connected email accounts, giving you granular control over each inbox
• Enable/Disable Toggle: Easily turn rules on or off without deleting them

Why It Matters

Email Actions transforms your inbox from a reactive tool into a proactive workflow system. Whether you're filtering spam, forwarding invoices to accounting, organizing promotional emails, or ensuring important messages reach the right team members, Email Actions handles it automatically. This saves hours of manual email management and ensures nothing important gets missed.

Perfect for teams managing multiple inboxes, businesses processing high volumes of emails, or anyone who wants a smarter, more organized inbox experience.

As always, we'd love your feedback! Drop us a line at support@inboxpilot.co.

We're rolling out three powerful updates that make your inbox work harder for you—no setup required, just log in and see the difference! ✨📎🎯

What's New?

• Custom Prompts for Each Connected Email: Give every inbox its own AI personality—support, sales, technical, security, or fully custom. Set unique instructions for each email account and choose from pre-loaded templates or write your own in plain English.
• Attachment Processing: Your AI now scans and understands PDFs and other documents, using their content to craft smarter replies. Reduces follow-up emails by ~40% and eliminates "I missed the attachment" responses.
• Skip Keywords: Tell your AI to ignore specific emails entirely with skip keywords. Matching emails are skipped completely—no drafts, no credits used. Perfect for filtering spam-like inquiries or reserving high-priority emails for personal attention.

Why It Matters

These updates give you granular control over how Inboxpilot handles different types of emails and content. Whether you're managing multiple inboxes with different purposes, processing complex attachments, or filtering out unwanted messages, Inboxpilot now adapts to your specific workflow needs.

As always, we'd love your feedback! Drop us a line at support@inboxpilot.co.

We’re rolling out powerful new tools to give you deeper control over how Inboxpilot generates emails and interacts with visitors through your website chatbot. 🛠️✉️🤖

What’s New?

• Email Prompting: You can now prompt Inboxpilot directly with your own instructions to shape email drafts exactly how you want. Adjust tone, content structure, and messaging with total precision.
• Granular Draft Controls: Customize generation settings like temperature, maximum length, and include specific instructions to tailor every email and reply.
• Advanced Chatbot Customization: Our website chatbot now supports deeper customization. Control its behavior with the same granular settings as email—define tone, limits, prompts, and more for on-brand conversations every time.

Why It Matters

These updates give you full command over your AI-generated content—both in the inbox and on your site. Whether you're fine-tuning outreach emails or shaping chatbot responses to reflect your brand voice, Inboxpilot puts you in control.

As always, we’d love your feedback! Drop us a line at support@inboxpilot.co.

We’re excited to announce major new features in Inboxpilot that make customer support smarter and more flexible than ever! 🚀

What’s New?

• Website Chatbot: Inboxpilot now supports website chatbots! Add a smart AI assistant to your site to answer questions, capture leads, and offer 24/7 support—all powered by your existing data.
• Zendesk Integration: Inboxpilot integrates seamlessly with Zendesk, enabling smarter, automated responses right inside your helpdesk.

Why It Matters

These updates expand Inboxpilot from email into real-time support, giving your team more ways to engage with customers, reduce response times, and scale without sacrificing quality.

As always, we’d love your feedback! Reach us anytime at support@inboxpilot.co.

We’re thrilled to roll out some exciting updates to Inboxpilot! 🎉

What’s New?

• Zendesk Integration: Seamlessly connect Inboxpilot with Zendesk to streamline your support workflows and manage customer interactions more efficiently.
• New AI Models: We’ve added cutting-edge models to power smarter, more context-aware email handling.
• Improved Draft Responses: Enjoy faster, more accurate, and polished draft suggestions that adapt to your tone and style.

Why These Changes?

These enhancements bring better integration with your favorite tools, elevate AI performance, and make drafting emails quicker and more intuitive than ever.

Thank you for choosing Inboxpilot! We’d love to hear your thoughts—drop us a line at support@inboxpilot.co.

We’re excited to share today’s update to Inboxpilot! 🚀

What's New?

• Bug Fix - Duplicate Drafts: Fixed an issue where drafts were being duplicated, ensuring smoother email creation and management.
• Leads Capture View: Added a new view to capture and organize leads more efficiently, helping you track and manage potential clients or contacts.

Why These Changes?

These improvements address specific bugs and introduce new features to enhance your user experience, providing better organization and lead tracking.

Thank you for using Inboxpilot! If you have feedback, let us know at support@inboxpilot.co.

We’re excited to share the latest improvements to Inboxpilot! 🚀

What's New?

• Notification System: Stay informed with real-time notifications on key events.
• AI Model Updates: We've enhanced our AI models for better accuracy and more natural responses.
• Domain Blacklist & Email Blacklist: Prevent unwanted interactions by blocking specific domains and email addresses.
• Flat Email Count Billing: Moved from token-based billing to a flat email count for clearer pricing and usage tracking.
• Improved Email Filtering Algorithms: Added new algorithms to internally filter out promotional and notification emails, improving inbox organization and ensuring important messages aren't missed.

Why These Changes?

These updates enhance user experience, improve AI accuracy, and provide better control over email filtering and billing.

Thank you for using Inboxpilot! If you have feedback, let us know at support@inboxpilot.co.

Inboxpilot is an AI-driven platform designed to enhance customer interactions and streamline communication through automated responses.

Features

• Trustworthy, Accurate Responses: Ensure your email bot provides reliable and relevant replies to all inbound emails.
• Automatic Escalations: Seamlessly escalate complex issues to human support when the AI cannot resolve queries.
• Automated Customer Support: Let the AI handle customer queries, improving response times angd customer satisfaction.
• Advanced Analytics: Gain insights into chatbot interactions to continuously improve performance and user experience.
• Gmail Integration: Seamlessly connect your Gmail account for direct AI responses to customer inquiries, enhancing your email management.
• Outlook Integration: Seamlessly connect your Outlook account for direct AI responses to customer inquiries, enhancing your email management.

Pricing

Inboxpilot offers various pricing plans tailored to different business needs. Explore our plans and choose one that best fits your requirements. For detailed pricing, please contact our sales team.

Support

For any questions or support, please contact us at support@inboxpilot.co.